Thank
you for visiting Inanycase.com.
If you have any questions about the
topics below, please send an email to info@inanycase.com.
Contact
Information
Credit
Card Verification
Privacy
Issues
Secure
Transaction Information
Shipping
Details
Shipping
Methods
Return
Policy
Contact
Information:
Sales Questions: sales@inanycase.com
Shipping Questions: info@inanycase.com
Billing Questions: info@inanycase.com
Customer Support can be reached from 8:00AM - 5:00PM EST.
Telephone Number:
In the US @ 866-216-4422 or direct @ 413-499-1834
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Credit Card
Verification:
Inanycase.com reserves the right to
verify any information associated with credit card transactions. It is very
important that you provide accurate telephone numbers, email addresses, and
billing information so that we may expedite your order.
A note about free email services - If
you use a free email provider such as yahoo.com, msn.com, and hotmail.com, we
will attempt to further verify your credit card information. Due to their
anonymous nature, these and other free email services have been associated with
credit card fraud. We appreciate your understanding that the prevention of
fraudulent transactions will help to keep all of our costs down.
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Privacy
Issues:
Your trust is important to us. Please
be aware that we will never disclose the information you provide to us to any
outside source. If you do not wish to subscribe to
our mailing list, with which we send you special offers and news of promotions,
please click here and
we will immediately unsubscribe you from future mailings. Alternatively, you may
simply deselect the checkbox located at the bottom of the first page of the
checkout process.
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Secure
Transaction Information:
You can be confident that transactions
conducted on Inanycase.com are protected by 256 bit secure encryption, ensured
by our certificate issuer Geotrust. For more information about secure web
transactions, please visit them at http://www.geotrust.com.
This means you can rest assured that communications between your browser and this site's web servers are private and secure.
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Shipping:
Most items are shipped within 48 hours of receipt of the order, pending successful payment and verification of credit information. Orders received before 11:00 A.M. EST will be processed the same day. Please call our Customer Service line to verify your shipment will go out as ordered should you need same day service. Our cut off time for urgent orders is 12:00 P.M EST.
Our alternate shipping method is UPS. We ship USPS Priority to APO/FPO destinations. We do not ship UPS for Saturday delivery. If you require a special Purchase Order and want to use an alternate account, please call our Customer Service line and provide your shippers account number.
Shipping charges are based upon weight and courier. All orders incur a $4.00 process & handling fee, which encompasses administrative paperwork, cc processing, packaging, materials and handling.
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Shipping
Methods:
Approximate shipping times for International orders may vary based on the Country. Inanycase.com does not ship to all locations. All International Orders are shipped USPS priority (includes tracking) UPS Worldwide Express, Expedited and UPS Standard. You will be responsible for any duties or taxes that may apply. We do not collect any duties or taxes from you and do not know how much they will cost you. Check with your Countries policies should you need further explanation of charges. We report the exact amount of the "sale only" on the Customs form.
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Return Policy:
InAnyCase.com allows returns within 30 days of purchase. All returns must be authorized by a representative from InAnyCase.com, by phoning toll free w/in the US @ 866-216-4422 or 413-499-1834 and receiving an RMA number. Should you require an exchange or replacement part, we will ship the replacement after we receive and process your returned product. Should you require a credit, we will credit your account upon inspection of returned merchandise. Credits may take up to 2 business days for processing. Please allow 1-2 billing cycles to see the credit receipt on your credit card statement.
All returned items must be in sellable condition, so please ensure all packaging materials are included to prevent damage.
InAnyCase.com does not pay for shipping on replacement RMA’s or re-orders. All returns must be sent freight pre-paid via any carrier. All returns must have a tracking number accompanying the package as Inanycase.com will not be responsible for lost shipments. Please phone the following numbers to be provided with an RMA number.
*Questions, please phone: (USA) 1-866-216-4422 or 413-499-1834.*
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